Reputationmanagement
Monitoring mentions, managing reviews and search results, crisis communications.
Mention monitoring
We track what is said about your brand on social media, review sites and in the media.
When you need it
You need to spot reviews and brand discussions in time.
What’s included
- Source selection
- Regular mention collection
- Sentiment assessment
- Report with conclusions
Managing reviews and ratings
We help you respond to reviews and maintain your rating on platforms.
When you need it
Customers make purchase decisions by reading reviews.
What’s included
- Review responses
- Collecting reviews from real customers
- Map listing management
- Rating monitoring
Search engine reputation (SERM)
We work on what people see when they search for your brand.
When you need it
Searching for your company name shows negative or outdated information.
What’s included
- Analysis of branded search results
- Promoting accurate content
- Updating company information
- Change tracking
Work with opinion leaders
We engage bloggers and experts your audience trusts.
When you need it
You need to build brand trust through recommendations.
What’s included
- Opinion leader selection
- Collaboration format
- Publication control
Crisis communications
We help you respond quickly and calmly to negative feedback and sensitive situations.
When you need it
A wave of negative attention has hit your brand on social media or in the press.
What’s included
- Situation assessment
- Brand position and responses
- Scenarios for the future
Tell us about your task
We’ll suggest the format, scope of work and budget for your goal.